Posts tagged "Vendor Lock-In"
A better way
If Wales wants to rise to the challenge of improving public services, we have to change how we design and deliver them. That means putting people first, adopting modern and open ways of working, drawing on the best digital practices to build services that are simple, efficient, and designed around real life-needs.
Reinvent funding and delivery mechanisms - How we get there
Transforming how government works also means transforming how it funds and delivers work. Across the Welsh public sector, the default model is still large, time-limited programmes that rely on cumbersome, multi-stage business cases. This process is slow, expensive and based on guesswork. It forces teams to commit upfront to fixed plans rather than testing risky assumptions or responding to real-world feedback.
The challenge
The way we design and deliver public services is broken. For over a decade, we’ve failed to increase our state capacity as Welsh public services have faced growing pressures: rising demand alongside reduced funding. People need and expect more, but public services have failed to keep up….