At GovCamp Cymru, user-centred design practitioners came together to talk about what gets in the way of doing their best work. What emerged was a challenge to leaders across Welsh public services.
We’re excited for GovCamp Cymru on 6 November in Cardiff — a chance to share ideas, meet others who care about public services and discuss how we make them better. We’re working with TransformGov Talks to bring more events to Wales, creating space for people …
Audit Wales recently published a series of audits examining digital delivery across NHS Wales health boards and trusts. With the Welsh Government drafting a new NHS Wales digital strategy, this audit series provides a reality check. We must stop treating …
Plaid Cymru’s ‘First 100 days’ plan sets out an ambitious vision for Wales. It talks about creating a more open and transparent government, adopting a ’test and learn’ approach to delivery, agreeing measurable outcomes, and building …
In our previous post, we argued that the Welsh public sector is caught in a performance trap. We struggle to move the needle on the things that actually matter because we focus on outputs (the things we build) rather than outcomes (the change we want to see). …
Every week when we catch up as a group, our discussions keep coming back to a single, frustrating realisation: our public services are incredibly good at staying busy, but we are struggling to move the needle on the things that actually matter. We’ve fallen …
Helo bawb! Hi everyone! February flew by quickly, but we have a load of great resources to share with you again this month.
The pressure on Welsh public sector leaders to adopt AI is coming from every direction. From the Senedd to Westminster, the narrative is seductive: AI is a magic box that will solve our efficiency woes and bridge the gap between rising demand and shrinking …
Helo bawb! We hope 2026 is off to a good start so far. We’ve published posts on what we expect to see for digital delivery in the Welsh Government, and a guide for leaders on working in the open.
Working in the open is a powerful governance tool that provides leaders with earlier visibility into work, allowing them to identify risks and steer outcomes before they become costly crises. If you feel accountable for outcomes, risk, reputation and public …
In September 2025, Welsh Government announced that the Centre for Digital Public Services (CDPS) would be absorbed into the organisation. Since that announcement, there has been little public clarity about what this change means in practice. This post sets out …
Helo bawb! Hi everyone! As the year draws to a close, we’ve been taking time to reflect on what’s been a busy and energising year for Transform Wales.