Policy Design | Transform Wales

Newsletter #12

📝 Service Patterns Lab, test results, and Welsh language AI
It’s been a busy month for Transform Wales. We were delighted to host our first event with TransformGov Talks, bringing people together in Cardiff and online to hear practical stories of public service transformation in Wales. The conversation has also …

1 October 2026 · Medi / September 2026
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Lessons from TransformGov Talks Cymru: Building public services that work
This month we brought TransformGov Talks to Cardiff for the very first time. At last week’s event at The Bike Lock in Cardiff, two frontline teams showed us what happens when you put users at the heart of delivering services.

29 September 2026
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Policy is not finished when legislation passes
Governments are often judged by the policies they announce. But people experience government differently. A policy is only successful if people can experience its intended outcome in practice.

29 June 2026