Helo bawb! Hi everyone!

It’s been another busy month here at Transform Wales.

A great day at GovCamp Cymru 2025

We kicked off the month at GovCamp Cymru 2025, where we officially launched the Transform Wales report, giving out about 60 printed copies and stickers.

A huge thanks to everyone who has been in touch since, and donated to our Crowdfunder to pay it forward.

This year’s event was a total contrast to last year’s where many people felt frustrated and let down. This time, the energy, generosity, and curiosity in every room was infectious, and proof that when you bring together people who care about public services in Wales, good ideas flow fast.

We pitched and ran a packed session on “A vision for public services in Wales”. Around 40 people joined us to explore what great public service delivery could look like, and what’s holding us back.

Read our blog post about it here .

This month’s digital news in Wales

The Welsh Revenue Authority works in the open
The team at the Welsh Revenue Authority has been blogging and publishing sprint notes about their work. This month, you can read the latest on their progress building the new service for visitor accommodation providers in Wales.

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Why leaders should care about service patterns
Senior designers, Adrian and Liam share their service patterns work at the Centre for Public Services, and reflect on how service patterns can be leadership tools that reduce duplication, build trust, and help services deliver more with less.

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We need to rebrand User Research in the NHS
Lead service designer, Monika Swiatek shares her thoughts about why the NHS in Wales resists user research, and whether there’s an opportunity to rebrand it as a tool to help mitigate risk.

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Local government in transition
Episode 8 of the Government & Not for profit podcast series discusses digital transformation at Neath Port Talbot and Caerphilly councils, and the culture and capabilities that are needed to change how work gets done.

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Older people at significant risk of digital ageism and social exclusion
The Older People’s Commissioner for Wales’ new report warns that growing ‘digital ageism’ is creating serious problems for older people and calls for action to ensure they aren’t excluded as more services move online.

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GovCamp Cymru 2025 and working in the open
Interaction designer, Benjy Stanton blogged about his experiences of GovCamp Cymru, summarising the discussions around working in the open and asking where the UCD community in Wales can share resources.

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Weeknotes from the digital team at Natural Resources Wales
The digital team at NRW share their experiences of GovCamp Cymru and the ‘Accessibility in Design’ event at Cardiff University.

Upcoming events

Design Swansea’s Christmas social
The Design Swansea community are coming together on Thursday 4 December from 6pm at the Albert Hall for their Christmas social.

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Digidol AI
M-Sparc in North Wales is running a day-long event about AI on Wednesday 10 December. We’re delighted that our very own Ann Kempster will be talking there about the Transform Wales report.